Q: My screen won’t turn on, what can I do to fix?

A: First, replace the battery with a new AG13 battery.  If the screen still does not turn on, ensure the negative side of the battery is facing down into the unit and the positive side is facing you.  If the screen still does not come on, sometimes the contact gets bent and the battery is no longer making contact to power the screen, push battery down and see if the screen illuminates.  If so, fold up a small piece of paper/foam and place on positive side of battery.  Slide the battery door shut, this will allow the battery to make proper contact and illuminate the screen.